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How To Order?
We must receive your order at fewer 3 days before shipment. We need to make quarantine and keep the fishes from your order and book the cargo space and prepare all documents that needed in this shipment. Your order can be send thru email or by fax and also by phone. Unfortunately, sometimes a few animals do not survive the trip from our tank to yours. We ask that you absorb the first 5% of DOA loses. We will always keep DOA not over than 5 %. Please reports DOA 1 x 24 hours after receive shipment. There also additional charges besides freight rate are insurance charge; fuel charge, handling and W/H charge, AWB fee, Document charge (Standard from Air Cargo), and packing charge.
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